Shipping policy

Thank you for shopping with us.

Order Processing

Orders are typically processed within 1-5 business days after payment is received.

Estimated Shipping Times

Because we work with global fulfillment partners, shipping times are estimated as follows:

• United States: 7-20 business days
• Canada: 10-25 business days
• International: 10-30 business days

Delivery times may vary depending on customs, holidays, weather, and carrier delays.

Tracking Information

Once your order is shipped, you will receive a tracking number by email. Please allow a few days for tracking updates to appear.

Split Shipments

If you order multiple items, products may arrive in separate packages at different times.

Incorrect Addresses

Please verify your shipping address before checkout. We are not responsible for orders shipped to incorrectly entered addresses.

Delayed Packages

While most ordered arrive within the estimated window, occasional delays can happen. If your package has not arrived after 30 business days, please contact us.

Lost or Damaged Orders

If your order arrives damaged or appears lost in transit, please contact us and we will help resolve the issue.

Contact

For questions, contact us at pawsgonewild@yahoo.com